At present there is no way of solving this. You can create an Apple ID which is the same as the @icloud.com address belonging to the iCloud account using this ID< but only if you create the iCloud account and the ID at the same time from scratch. Once you've created an Apple ID using a non-Apple address you can't change it to the associated @icloud.com address. This is a long-standing restriction and there is no way of getting round it. There's no way of knowing whether Apple will ever change this.
What is iCloud Mail? With your iCloud Mail account, you can send, receive, and organize email. When you set up your devices for iCloud Mail, you can also access your iCloud Mail account using the Mail app on your iPhone, iPad, iPod touch, or Mac computer, or using Microsoft Outlook on a Windows computer.No matter which device you use, the changes are updated everywhere.
Sep 18, 2015 10:19 AM
Hello mabellucy,- How to Add iCloud Email to Spark for Mac. If you are already using Spark Mail app on your Mac and want to add your iCloud account, simply follow these steps. Download and install Spark mail app on your Mac; Launch Spark for Mac; At the top menu, click on 'Spark' 'Add Account' Click on the 'iCloud' icon from the grid of email service providers.
- Use the latest version of macOS. Update to the latest version of macOS. Go to Apple menu.
- In Mail in macOS, follow these steps: Select Mail Preferences and click Accounts. Select iCloud in the list at left. In the Account Information tab, set Download Attachments to All.
- Sign in to iCloud to access your photos, videos, documents, notes, contacts, and more. Use your Apple ID or create a new account to start using Apple services.
Thanks for asking the Apple Support Communities for help with your iCloud email address. I am happy to offer some options.
First, try re-adding the account back. This article should help. iCloud: Set up iCloud Mail on your devices - Apple Support
If you still have trouble, this article has troubleshooting: Get help using iCloud Mail If you need help sending or receiving mail on your iPhone, iPad, or iPod touch
![Mac Mac](/uploads/1/1/8/3/118392295/109359411.png)
If you need help sending or receiving mail on your iPhone, iPad, or iPod touch
My Cloud Desktop For Mac
- Make sure that you're connected to the Internet. Try to open apple.com in Safari on your iPhone, iPad, or iPod touch.
- Go to iCloud.com on a Mac or PC to see if you can receive email for your iCloud email.
- Tap Settings > [your name] > iCloud and turn on Mail on your iPhone, iPad, or iPod touch. If you're using iOS 10.2 or earlier, go to Settings > iCloud.
- Make sure that new data is pushed to your device automatically:
- On your device with iOS 10 and later, tap Settings > Mail > Accounts > Fetch New Data and turn on Push.
- On your device with iOS 9 and earlier, tap Settings > Mail, Contacts, and Calendars > Fetch New Data and turn on Push.
- Then send an email to your account to see if Push is working.
- Go back to Fetch New Data. Then Tap your iCloud account and turn on Push. If you have multiple iCloud Mail accounts, you can use Push with one account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
- Turn your device off and back on.
If you still can't send or receive mail, turn off each of the settings in steps 3, 4, and 5 above, then turn them back on.
If you still have an issue, please contact AppleCare for more help:
Get more help
Use these steps if you need help sending or receiving email in the Mail app on your Mac.
Virtual Mac Cloud
If you still need help, contact iCloud Support.